Refund and Return policy

Ogcrew refund and return policy.

At Ogcrew, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

Returns

You have 2 days from the date of delivery to return an item.
To be eligible for a return, the item must be unused, unwashed, and in the same condition as received, with tags still attached and in the original packaging.
Certain items, such as sale items or personalized products, may not be eligible for returns. Please refer to product descriptions for details.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5-10 business days.
Shipping costs are non-refundable unless the return is due to a defective item or an error on our part.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@ogcrew.co

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item, unless the item was damaged or incorrect.
If you are shipping an item over ₹1999, consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

If you have any questions regarding returns or refunds, please contact us at:

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