Shipping policy

Ogcrew Shipping Policy

At Ogcrew, we aim to provide you with excellent service and timely delivery. Below are the details regarding our shipping process:

Shipping Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a notification once your order has shipped.
  • High volume orders or special circumstances may experience delays, which will be communicated to you promptly.

Shipping Rates and Delivery Estimates

  • Standard Shipping (5-7 business days)
  • Express Shipping (2-3 business days)
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times may vary depending on your location.

International Shipping

  • We offer international shipping to select countries. Shipping times and costs vary by region.
  • Customs, duties, and taxes: OG Crew is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, we will provide you with a tracking number to follow your package’s progress.

Shipping Issues

  • If your package is lost or damaged in transit, please contact us at [customer service email] with your order number and tracking information. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

For any questions or concerns about your order, please reach out to us at:

  • Email: Support@ogcrew.co